Thursday, July 21, 2011


One of my friends shared this hilarious "I Love Lucy."  Given the task of wrapping chocolates, the only goal given to Lucy and her partner is to wrap the chocolates before they enter the packing department.  Without any further instruction or guidance, except for a stern warning that failure will result in termination, the conveyor belt begins and the women start wrapping.

Expecting people to produce consistent, high-quality results without any instruction or training is about as silly as this clip.  Take the time to work patiently with new employees (or your children) to provide as much support and training as needed to ensure that they are equipped to give their best effort.

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